National car company PROTON has announced a nationwide ‘PROTON We-Care Prihatin Banjir’ flood relief programme to assist flood victims whose Proton cars have been damaged by the flood. The programme kicks off with immediate effect and will run until 15 February 2014.
The programme offers affected Proton car owners’ free inspection and assessment of the damages and a 20 percent discount on the total invoices purchase of PROTON Genuine Parts. The Proton car owner needs to submit a police report on the affected car before getting the inspection.
“We understand how difficult it can be for people who are affected in flood-prone areas. Year after year they face the same problems and damages to their property and belonging, which may include their Proton cars. For most families, it can be one of the biggest spending of their household. This is one of the ways that we hope to assist the flood victims in their time of need,” said En. Hisham Othman, Chief Operating Officer (Commercial) of PROTON.
Customers who would like to learn how to manage their Proton cars when faced with a flood are also invited to any PROTON authorised service centres to talk to designated PROTON personnel for flood assistance guidance.
For towing services and other related enquiries, customers can call the PROTON We-Care Centre at 1800 – 888 – 398 for 24-hour breakdown assistance.
TIPS TO MANAGE YOUR FLOOD-AFFECTED CAR
- Do not turn on your car engine.
- Do not use a remote control to open the car door. Instead, do this manually.
- Make sure to remove the negative terminal of the car battery to stop the flow of electricity in the car.
- All three measures above are intended to minimize damage to equipment, in particular to electrical and mechanical components of the vehicle.
- If these steps are taken, some equipment can still be saved.
- After turning off the car electricity, remove valuables from the car, lock the door manually and get the car towed to an authorized PROTON Service Center.
For more tips, do check out our recently written article on the do’s and don’ts when faced with a flood situation.