Proton recently launched its upgraded 3S centre in Bintulu, Sarawak. The 3S centre, known as Supernau Motors Trading Sdn Bhd (“Supernau”), is an authorised Proton dealer since the past 14 years. With the initial building cost of RM4 million, the 3S (sales, service and spare parts) Service Centre has been serving customers in Bintulu as well as the surrounding areas such as the towns of Tatau, Sedauh, and Mukah.
The Proton Edar Supernau outlet is fully equipped with a comfortable customer lounge, a meeting room, Astro channels and free high-speed WiFi internet. Its service centre is equipped with 4 service bays with the capacity to service up to 30 cars a day.
Speaking at the ceremony, Proton Edar Sdn Bhd’s Chief Executive Officer, En Norzahid Mohd Zahudi highlighted that the latest upgraded centre is a full-fledge comprehensive 3S centre in Bintulu to cater to the increasing number of Proton vehicles in the area and its surrounding.
“Proton Edar has since started its transformation initiatives by upgrading selected outlets into 3 and 4S centres. The event with our dealer, Supernau today marks the first transformation initiative for East Malaysia. Supernau will cater to the needs of customers in both the residential and industrial areas of Bintulu apart from the surrounding areas. The new re-freshed facility is another testimony of Proton’s commitment towards our customers as we always strive to give our customers the utmost priority,” said En Norzahid. Currently, there are 2 Proton Edar outlets in Bintulu and Supernau is the first 3S centre for Bintulu.
“Bintulu is currently undergoing significant progress in infrastructure development. Addressing such potential was key in our decision to re-freshed our outlets in this area. This was further reinforced with the result of our study which revealed that Sarawak is indeed our fastest growing market in East Malaysia. Towards this end, we are committed to continuously deliver high quality products and provide excellent service to our customers here in Bintulu,” En Norzahid added.
The Supernau 3S centre, which won the Proton Edar Best Improved Service Centre in 2013/2014 and Proton Edar 4th Best Service Centre in Malaysia in 2013/2014 is located at Lot 4401, Jalan Tun Razak, Tanjung Batu, 97000 Bintulu, Sarawak. To date, Proton has 270 service outlets nationwide with 16 outlets upgraded to 4S centres.
In conjunction with the official launch ceremony, Proton is currently offering its Sarawakians customers a special Chinese New Year’s promotion package with rebates up to RM 7,988 for selected models. For more information about this offer, visit Proton’s official website here.
