Edaran Tan Chong Motor Sdn. Bhd. (ETCM) recently officiated the opening of its first 3S (Sales, Service and Spare Parts) Centre in Kuching, Sarawak, marking another successful milestone in its history.
The new ETCM Kuching 3S Centre is strategically located at an established automotive hub in Kuching city, and sits on an area of 1.58 acres, with a total built-up area of 42,000 square feet.
The newly-designed layout of the 3S Centre is fresh and modern, with a spacious showroom that can display up to 8 Nissan models at any one time. For customer convenience and comfort, facilities available include a lounge and refreshment bar with WiFi connectivity, as well as a Kid’s Corner for customers with children. Additionally, the workshop is equipped with modern facilities, holding 23 service bays with the capacity to service up to 130 cars per day. At this one-stop centre, customers can test drive and purchase new Nissan models, get them serviced, and obtain spare parts for their Nissan vehicles.
To date, ETCM has an extensive network of 106 showrooms including dealers, and 59 Tan Chong Express Auto Service (TCEAS) workshops throughout the nation. More ETCM 3S centres are planned in 2014, including one in Tawau, Sabah and in Glenmarie, Shah Alam. The company targets to have 18 3S Centres throughout Malaysia by end of 2014.