As part of the company’s effort to improve its after sales service, Euromobil Sdn Bhd, a member of the DRB HICOM Group Companies (DRB-HICOM), has announced that the Audi Kuala Lumpur Service Centre is now open on Sunday. The Sunday operations commenced on 18 September.
The Audi Service Centre Kuala Lumpur located on Jalan Chan Sow Lin in Kuala Lumpur is manned by a 42-member team of highly trained service advisors, technicians and consultants to provide the best care for Audi vehicles. The centre houses 26 service bays, which allows for faster turnaround of cars undergoing maintenance.
“We believe that our customers deserve top quality service throughout their entire ownership experience with the Audi brand. Opening our service centre on Sundays is testament to that, and a show of our commitment to respond to rising demand from customers who are too busy to maintain their cars on weekdays. We are making it more convenient for this group of customers to ensure their cars are in tip-top condition,” said Dato’ Sri Syed Faisal Albar, Group Managing Director of DRB-HICOM Bhd.
Syed Faisal also said that the centre’s Sunday operation is one of Euromobil’s ways to delight Audi’s customers in their after sales experience.
“In effect, the longer servicing hours in a week shortens an Audi owner’s waiting time for a service appointment. This allows greater flexibility for them,” he added.
The extended service hours on Sundays are available to any Audi vehicle, either purchased from authorised dealers or from grey importers. It is only available at Audi Service Kuala Lumpur, from 10:00am to 6:00pm, specifically for standard Audi Fastlane lubrication service.
Besides Sunday, the service centre operates from Monday to Friday from 8.30am to 5.30pm and on Saturday from 8.30am to 12.30pm.
Customers who wish to book their slot for car servicing can call 03-9222 0390.
